How to Design a Good API and Why it Matters

APIs can be among a company's greatest assets _ Customers invest heavily: buying, writing, learning _ Cost to stop using an API can be prohibitive _ Successful public APIs capture customers • Can also be among company's greatest liabilities _ Bad APIs result in unending stream of support calls • Public APIs are forever - one chance to get it right [via]

http://lcsd05.cs.tamu.edu/slides/keynote.pdf...